08:30
Registration
09:20
Opening of the works and welcome greeting
09:30
TOPIC
Italy starts again from luxury. Dream or concrete reality?
Prospects for high-end products in future market scenarios.
Moderator
10:20
TOPIC
Luxury and hospitality: investments, visions, trends and perspectives.
New ways of conceiving excellence in hospitality, between continuity and innovation.
Moderator
11:00
Coffee/tea & networking
11:30
TOPIC
Independent vs. chain hotel. How the concept of luxury changes - if it changes at all.
Different perspectives and strategies to decline the uniqueness of an exclusive offer.
Moderator
12:30
The experience of the best leaders: interview with Neil Palomba.
The experience of the best leaders: interview with Neil Palomba.
The evolution of luxury: from ostentation to experience. On board and on land.
Moderator
13:00
Break and Networking
14:15
TOPIC
Luxury is a daily welcoming gesture. Excellent operating experiences.
Luxury is a daily welcoming gesture. Excellent operating experiences.
The sustainable lightness of hospitality in a constant balance of authenticity, friendliness and discretion.
Moderator
15:15
TOPIC
What's happening in the world?
New trend in luxury hospitality.
What's happening in the world?
New trend in luxury hospitality.
An open window on the world: other perspectives on an ever-changing industry.
Moderator
16:15
Luxury dining
Food and wine protagonists of hospitality in an increasingly experience-seeking market.
Moderator
16:45
Coffee/tea & networking
17:00
TOPIC
Luxury is sold, luxury is told, luxury is sustainable: success stories.
Luxury is sold, luxury is told, luxury is sustainable: success stories.
Communicating and promoting the offer between virtual and real, intercepting the needs of the most exclusive customer journeys.
Moderator
17:45
Luxury Hospitality Report 2023: luxury performance in Italy
Luxury Hospitality Report 2023: luxury performance in Italy
All the numbers of the sector in figures.
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