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The Art of Attention: Listening and Presence as New Pillars of the Luxury Customer Experience

23 October 202616:40Sala Galfa

Speaker

Joele Matteoli

VP Commercial Transformation - Kempinski Hotels

Francesco Pagnini

Professor of Psychology - Catholic University of Milan and inventor of the Batman Effect

Massimiliano Giornetti

Creative Director Drumohr and Director of Polimoda Fashion School

Fabrizio Fiorani

Asia's Best Pastry Chef for @theworlds50best

Moderator

Gianluca Borgna

Chief Commercial and People Officer - Luigia Group | Founder - Lusso Gentile
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