Doris Hecht

General Manager - W Florence

Bio

A luxury hotel expert with 24 years of experience and a proven ability in personalised guest services and change management.
A visionary and data-driven strategic thinker with in-depth knowledge of the luxury hotel industry. Skilled in financial and project management, process development and strategic decision-making. Experienced in stakeholder management and cultivating contacts and relationships. International experience with a strong understanding of the expectations of other cultures and highly developed cultural and global awareness. Particularly skilled in creating environments where people can perform at their best. Excellent multilingual communication skills at all levels, with an established understanding of different needs. High resilience, strong learning ability and promoter of a culture of enquiry.

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